Are your bars refrigerated?
Yes, our bars are refrigerated. They are safe outside the fridge for up to 5 days, as long as the chocolate doesn’t melt.

Where can I find Nelly's Organics Bars in the store?
Our bars are located in the refrigerated section, often near specialty refrigerated desserts or with other refrigerated bars.

Return Policy
We stand behind our products 100%. If you're not satisfied, return your order for a full refund.

Are your products gluten-free?
Yes, all of our products are gluten and wheat-free, and they’re made in a gluten and wheat-free facility. However, we’re not yet certified gluten-free.

Are your products 100% vegan?
Yes, all of our products are completely vegan and free from any animal products or by-products.

Are your products certified organic?
Yes, all of our products are certified organic.

Do your products contain any additives or preservatives?
No, our products contain no additives, preservatives, dyes, powders, fillers, by-products, or added stimulants.

Do your products contain nuts and coconut?
Yes, our products contain raw organic nuts, which are nutrient-dense superfoods rich in Omega-3 and Omega-6 oils, protein, and dietary fiber. We also use roasted peanuts, but not raw.

What’s the shelf life while refrigerated?
Our products have a shelf life of 7 months when refrigerated.

Do your products contain corn or soy?
No, all of our products are free from corn and soy.

Do your products contain palm oil?
No, we are proud to be palm oil-free.

Are your products Non-GMO?
Yes, our products are Non-GMO Project Verified.

Are your products made with fair trade ingredients?
Yes, we use only the highest quality fair trade ingredients, though we are not yet certified.

Are your products kosher parve?
Yes, our products are kosher parve.

Do you add sweeteners to your products?
Yes, some ingredients naturally provide sweetness, such as dates. Additionally, we use a small amount of agave and brown rice syrup, keeping sugar content between 9 and 14 grams—about a third of the sugar in a traditional candy bar.

Do you use 100% biodegradable packing peanuts for online orders?
Yes, we use 100% biodegradable packing peanuts for all online orders.