RETURN POLICY

We stand behind our product 100%. If you're not satisfied,  you can send your product back and we will refund 100% of your order.

ARE YOUR PRODUCTS GLUTEN FREE?

Yes. All of our products are gluten and wheat free and made in a gluten and wheat free facility. However, we are not yet GF certified.

ARE YOUR PRODUCTS 100% VEGAN?

Yes. All of our products are completely vegan, free of any animal products or animal by-products.

ARE YOUR PRODUCTS CERTIFIED ORGANIC?

Yes!

DO YOUR PRODUCTS CONTAIN ANY ADDITIVES OR PRESERVATIVES?

No. Our products DO NOT contain any additives, preservatives, dyes, powders, fillers, by-products, nutritional supplements or added stimulants.

DO YOUR PRODUCTS CONTAIN NUTS AND COCONUT?

Yes. Our products contain ONLY raw organic nuts. Nuts are a powerhouse of nutrients and are quite rightly referred to as a SUPERFOOD. Raw nuts are a good source of Omega 3 and Omega 6 oils. They are also high in protein and a great source of dietary fiber. We also, use peanuts but these are roasted, not raw.

CAN YOUR PRODUCT BE STORED OUTSIDE OF THE FRIDGE?

Yes. Our products can be stored at room temperature for up to a week. The reason to keep our bars refrigerated is because they DO NOT contain any preservatives that would extend their shelf life and contain mostly raw ingredients like raw ground nuts.

WHAT'S THE SHELF LIFE WHILE REFRIGERATED?

Our products have a six month shelf life when refrigerated.

DO YOUR PRODUCTS CONTAIN CORN OR SOY?

No. All of the products are free of corn and soy.

DO YOUR PRODUCTS CONTAIN PALM OIL?

No. We are proud to be palm oil free.

WHERE IN THE STORE CAN I FIND NELLY'S ORGANICS BARS?

Our bars are found in the refrigerated section of the store, sometimes in a separate refrigerator space with speciality refrigerated desserts or snacks.

ARE YOUR PRODUCTS VERIFIED NON-GMO?

Yes. We are NON-GMO PROJECT VERIFIED.

ARE YOUR PRODUCTS MADE WITH FAIR TRADE INGREDIENTS?

Yes. Our products are made with only the highest quality of FAIR TRADE ingredients. However, we are not yet certified.

ARE YOUR PRODUCTS KOSHER PARVE?

Yes!

DO YOU ADD SWEETENERS TO YOUR PRODUCTS?

Yes. Some of the ingredients in our products offer natural sweeteners of their own, such as dates, but there is a minimal amount of agave and brown rice syrup added. The sugar range for our bars is between 9 and 14 grams, about a third of the amount found in a traditional candy bar.

DO YOU USE 100% BIODEGRADABLE PACKING PEANUTS WHEN YOU SHIP ONLINE ORDERS?

Yes!